Contact Desk

What the desk handles

Questions about the guide

This desk handles questions about the content of this guide: what an entry says, how it was written, and where a fact looks wrong. It is the right place for a correction request if you believe a description of a property is inaccurate, and for business enquiries about the guide itself.

It is worth being clear about what it is not. The desk does not take reservations, and it cannot change anything at a property — no room, no figures, no booking, no complaint about a stay. For any of that, the property's official listing page, reached from its entry, is the correct address.

Prefer email? Write to [email protected].

• Correction requests are the fastest way to fix a factual error in an entry.
• Questions about the method are answered with a pointer to Our Method.
• Nothing you send through this form is a request for a booking, and nothing sent this way will be treated as one.